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PHONAK QUEST 5 SP & FREE 1 YR Extended Warranty (PROGRAMMED for SEVERE LOSS) (Fits Either Ear)

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Short Description:

PHONAK QUEST 5 SP programmed to SEVERE

Battery Size:
Hearing Aid:
Hearing Aid Type:
Standard Fit
In Depth:
PHONAK Quest 5 SP [Super Powerful] 2 Channel, Programmable Digital Hearing Aid in Natural Beige Shade | Standard, Behind-the-Ear [BTE] Fit Choose PHONAK Quest 5 SP for easy-fitting, discreet BTE hearing aids that help you hear better and unders
Hearing Loss:
Severe to Profound
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PHONAK Quest 5 SP [Super Powerful] 2 Channel, Programmable Digital Hearing Aid in Natural Beige Shade | Standard, Behind-the-Ear [BTE] Fit

Choose PHONAK Quest 5 SP for easy-fitting, discreet BTE hearing aids that help you hear better and understand sounds easily. Engineered to overcome typical technological limitations in this category, these easy-to-program digital hearing aids help you enjoy across-the-table conversations and hear better in the noisiest environments. Recommended for people with severe-to-profound hearing loss, the Quest 5 SP programmable hearing aid comes with many first-in-class features by PHONAK – now, ready to be delivered at the best online prices!

Packaged contents:
One hearing aid

Quick Overview
NoiseBlock Basic
Fix directional Mic
Adjustable beep signals
PHONAK Target™ fitting
Two-channel hearing aid
Performance level features
100% digital signal processing chip
We offer FREE Programming for Life
Durable battery with end-of-life warning
Uses a powerful and common Hearing Aid Battery Size 13
Add a one year extended Phonak Hearing Aid Warranty.
Recommended to people with severe to profound hearing loss
Quest platform features - Quest signal processing - Quest pre-calculation
WhistleBlock feedback canceller for better sound quality without whistling

Product Details to Help You Buy Better!

Perfect Aesthetics with Humane Design: Using high-performing Quest platform, this behind-the-ear device has its own durable housing ensuring, ready to tackle wear & tear associated with daily usage. Aesthetically perfected to become your trusted partner, the beige shade hearing devices are flawlessly matched with natural skin tones.

Experience Clearer Sounds: Quest technology hearing aids are designed to balance speech understanding and comfort. With fixed directional microphone, Quest SP hearing aids can effectively help you hear better, reducing background noise.

True Feedback & Zero Whistling: WhistleBlock technology is considered a benchmark for feedback canceller performance among digital hearing aids. It ensures sharper distinction between feedback and natural signals. Something similar is found in high-end music delivery acoustic setups and Quest 5 SP uses WhistleBlock for ensuring true feedback. This also enhances audibility and overall quality of sound, without whistling.

Get Better Hearing Almost Instantly: Programmed using the state-of-the-art PHONAK Target fitting software, this is the best in digitally programmable hearing aids out there, powered by an advanced chip that boosts perception of natural sounds. You experience drastically better hearing from the first moment – PHONAK Quest 5 SP has the reputation of having unbelievably high, first-fit acceptance levels.

Please Note
Phonak SP hearing aids help you hear better by boosting audibility and overall sound quality, these dual-channel hearings aids are not meant to supplement any medical treatment you are undergoing. Please seek a professional opinion if you are unsure about which hearing aid is a better fit for you!

Globally Respected Swiss Brand | Pioneering Designs | Various Hearing Aids Styles/Types

These high-performance hearing aids exemplify why PHONAK is counted as a global leader in the niche of scientifically designed solutions for hearing loss or acoustic disabilities. PHONAK continues to innovate and bring welcome breakthroughs, creating answers for various hearing impairments, challenges or disabilities. The Swiss brand has pioneered several acoustic technologies for different types of moderate and severe hearing loss.

Why Hear-better.com?
Genuine Hearing Aids & Accessories | Fee Reprogramming for Life | Honest Pricing

Hear-better.com is much more than just another online store for hearing aids. We are dedicated to helping people better understand their hearing challenges. Groomed constantly for inventory additions from the top manufacturers and updated with true product details, this online platform serves as the single, most comprehensive resource for purchasing authentic hearing loss products. Please take a minute to view our wide selection of batteries, ear tips, tubes and replaceable parts!

Quick shipping
Best online prices
Always updated inventory
Member of Better Business Bureau
Top hearing aid brands on one platform
Doctor Paul line of highly cost-efface hearing aids

One two channel hearing aid
Quest platform features
Quest signal processing
Quest precalculation
NoiseBlock Basic
Phonak Target™ fitting
Performance level features
Adjustable beep signals
Battery end-of-life warning
100% digital signal processing chip
Rocker volume control
Suit for the people with Severe to Profound hearing loss
Uses a powerful and common A13 (13) battery
One hearing aid

Phonak’s goal is to improve the quality of life of people with hearing loss. Phonak is the innovative force in hearing acoustics. With our creative solutions, we strive to overcome technological limitations - so that all people are able to hear, understand and fully enjoy life's rich landscapes of sound.

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FAST SHIPPING: We ship Monday through Saturday.  All orders placed before 9AM ET will be shipped that day.  Orders after 9 AM ET will ship the next day.   


Hear-Better.Com promises to ship promptly and in the manner specified by its customers.


We do everything possible to get you order to your as quickly as possible but we cannot control delays caused by our shippers.


USPS Express mail is overnight delivery to most, but not all locations (See USPS.Com for details). USPS guarantees delivery by certain time and should be contacted for a refund should they fail to deliver on this guaranteed.


Should Hear-Better.Com fail to ship in the manner requested, we will refund your full shipping.


Returns Terms and Conditions

Returns must be in new, resalable contain with all of the original packaging and accessories.

  • Hearing aids returns for credit are accepted within 60 days of purchase only. They must be received within 60 days of purchase date.
  • Your name and address must be written on your return so we can find you and issue you a full refund.
  • Shipping, Handling, Accessories or supplies are NOT returnable.
  • $35 Bank Charge (what our bank charges us) fee applied to bounced checks and alike.
  • Returns must be in original packaging and must be undamaged, abused and in the same condition (ordinary wear and tear excluded) as when purchased . All parts of the aid must be returned including but not limited to: original packaging, the hearing aid, tubes, ear tips, trimmers tool, batteries, and manual. Damaged hearing aids including hearing aids exposed to water will not be accepted as returns. We recommend insuring and tracking your returns, as we cannot be responsible for lost or damaged shipments.
  • Credits are usually issued within five business days of receipt of the returned merchandise, but could take up to seven days. It can take a full billing cycle for that credit to appear on your credit card statement. These times may vary as we do not know how long your bank will take to post the credit to your account. Information on credits and returns being received and processed is available by a e-mail request to [email protected] .
  • Some ruthless hearing aid clinics will make you pay up to three hundred dollars just to return a hearing aid. Not at Hear-Better.com! We do encourage you to let us know of any concerns you have with your aids before sending them back. It may be something as simple as cleaning the wax from them, adjusting the volume, etc.
  • Expedited Shipping and international shipping charges will not be refunded. Only the hearing aid(s) cost will be refunded on Expedited Shipping and international orders.
  • Abused hearing aids, including exposure to water, are not returnable. All malfunctioning hearing aids will be evaluated by our techs.
  • Accessories (extra batteries, extra tubes, extra ear tips, trimmers kit…) are not returnable.
  • Hearing aids must be clean and in the same condition as you received.
  • All accessories (tubes, tips, trimmers tool, side tag(s)) originally included in the case/box, the case/box, and instructions must be returned in original clean condition.
  • Returns received on non-business days (US federal government holidays) will be credited as received on the first business day after receipt.
  • Hearing aids going unclaimed for 60 days will be donated to charity.
  • Returned affiliate transaction purchases that have not in good faith been used and are only trying to profit from the order will be charged twice the current affiliate fee and will be responsible for outgoing and return shipping. The management of Hear-Better.Com will be the sole party making this determination.
  • Hearing aid(s) must not show signs of wear.

No refunds will be issued if the above conditions are not met.

Returning a product that is not in resalable condition risks forfeiture of product.


60 Day Return Period

Hear-Better.com stands by its hearing aids and we know how important it is to get used to wearing hearing aids before making your final decision. That is why we give you 60 days to return your hearing aid (return period starts the date of purchase and ends the date we receive your returned hearing aid). Read on for full details.

New Sounds Take Time to Get Reacquainted With

You will begin to hear sounds you have not heard in a long time when you start wearing hearing aids. Chances are, that you didn't lose your hearing overnight. It most likely developed gradually, over a long period of time. Now that you are wearing hearing aids, it will most certainly take time to become reacquainted with the wonderful world of sound. Keep in mind that there are also harsh noises to which you have grown unaccustomed. Perhaps you had no idea that your refrigerator was making that horrible squealing noise! Soon, you will become once again accustomed to the sounds you've been missing.

Allow Time to Break in Your New Hearing Aids

Just like a new pair of shoes, your hearing aids need to be broken in. Also, your ear needs a chance to get used to having a new partner. You should wear your new hearing aids for short periods of time in the beginning. There may be a slight tenderness in your ear, or days when you feel overwhelmed with the new sounds that you are hearing. This is perfectly normal and should end as you become more accustomed to wearing your new hearing aids. The key is to remove your hearing aid for a while when you become uncomfortable.


Your satisfaction is guaranteed. If you are not satisfied with your hearing aid, you have 60 days from the date of purchase to return it. The reason for this long trial period is that medical studies have shown that it takes approximately 3-4 weeks for someone to get used to the sounds of new hearing aids (even ones costing thousands of dollars!). If after trying them for 21 days you don't feel that your hearing aid are the best value in hearing aids, you may return them. You will receive a FULL REFUND of the purchase price. Return requests prior to trying the hearing aids for 21 days of USPS tracking delivered date may incur a ten percent restocking fee.  Refused shipments may incur a twenty percent restocking fee.


You will need a Return Merchandise Authorization (RMA) number prior to returning any products.


Phone (Toll Free): 833-432-7238⁠⁠⁠⁠( 833 HEAR BET) (Monday to Friday, 9:00am to 5:00pm Eastern Time), or

Email: [email protected]




Return Address:

We are sorry to hear our hearing aid is not right for you.

Hearing aids must be returned to us (in our possession) within 60 days from the date of purchase.

Please return it in the same condition as received to:


174 Hillside Circle

Lincoln University, PA

FAX 833-432-7238( 833 HEAR BET)

We suggest you insure and track it. Please include your name
and address on or in the package.

We usually issue refunds within 5 business days of receipt.


Returns must be in new, clean, and resalable contain with all of the original packaging and accessories.

Returning a product that is not in resalable condition risks forfeiture of product.






Healthcare disclaimer:


The information presented HEAR-BETTER.COM is not medical advice and should not be relied upon as such. If you have/suspect a hearing issue, we strongly recommend you to consult physician or hearing professional.



FDA Classification:

All our hearing aids are manufactured as hearing aids for the purpose of helping you hear better.

However, in the United States the FDA requires "Hearing Aids" to have a serial number and the manufacture to be registered with the FDA.

If not, they are considered "Sound Amplifiers".

Siemens, Phonak, and New Sound are registered with the FDA and contain a serial number.




Legal Actions

Customer agrees that courts and laws of Chester County, PA will be the controlling and only Court/law for all legal actions.


Repairs for life:

Repairs for life are basic repairs only.  Customer pays shipping both ways.  Abuse and miss used hearing aids are not eligible. 


Basic Repair:

Repairs that are made without opening unit. Parts may not be included. Customer pays shipping.


06242016HBC a Four Health, Inc. Company




PHONAK QUEST 5 SP & FREE 1 YR Extended Warranty (PROGRAMMED for SEVERE LOSS) (Fits Either Ear)


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