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Terms of Service




By placing an order from us online or via the telephone you agree to the terms and conditions laid out on this page.

No Medical Exam Needed to Purchase Hearing Aids

While we encourage a proper relationship between you and a medical professional, you do not need a medical exam to purchase a hearing aid from us. The FDA grants you the right to waive a medical exam. The following paragraph is the statement that the FDA requires that you agree to when purchasing hearing aids online.

Waiver to Medical Evaluation Requirements: This is to inform you that the Food and Drug Administration has determined that it is in your best health interest to obtain a medical evaluation by a licensed physician, who specializes in diseases of the ear; then to be tested by an audiologist, or hearing aid dispenser utilizing established procedures and instrumentation in the fitting of hearing instruments.  Ordering a hearing instrument from this Website constitutes your acknowledgment and acceptance of this Waiver to Medical Evaluation Requirements.

What is the warranty on your hearing aids?

Our Hearing Aids are 100% covered against defects in materials and workmanship for 90 days from the day you receive you your order.

After 90 days we fix most issues for one year at no cost (you pay shipping both ways), however, if we can't repair your hearing aid we will replace it at a one year prorated price.

Protect your hearing aid from ALL types of unexpected or accidental damage with our Extended Warranty. Our extended warranty covers any issue with your hearing aid for one year.


All refunds will be issued via the same payment method received (all shipping costs are non-refundable).


Healthcare disclaimer:


The information presented HEAR-BETTER.COM is not medical advice and should not be relied upon as such. If you have/suspect a hearing issue, we strongly recommend you to consult physician or hearing professional.






FDA Classification:

All our hearing aids are manufactured as hearing aids for the purpose of helping you hear better.

However, in the United States the FDA requires "Hearing Aids" to have a serial number and the manufacture to be registered with the FDA.

If not, they are considered "Sound Amplifiers".

Siemens, Phonak, and New Sound are registered with the FDA and contain a serial number.





Legal Actions

Customer agrees that courts and laws of Chester County, PA will be the controlling and only Court/law for all legal actions.


Repairs for life:

Repairs for life are basic repairs only.  Customer pays shipping both ways.  Abuse and miss used hearing aids are not eligible. 


Basic Repair:

Repairs that are made without opening unit. Parts may not be included. Customer pays shipping.


06242016HBC a Four Health, Inc. Company

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